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Frequently Asked Questions




  • What should I bring?
    To make your experience more enjoyable, we recommend a blanket or lawn chair. Evenings may be cool, bring a light jacket.
  • Are pets allowed?
    No, please leave pets at home. Service animals for the disabled are allowed.
  • Where do I park?
    Parking is available in the lot adjacent to the venue which can be accessed at 25th Street West. Parking is free.
  • May I bring in outside food and beverage?
    Concerts: No. Outside food, beverages and coolers are not allowed in the venue, however each person can bring one factory-sealed bottle of water. Food and beverages, including beer and wine, are available for purchase.
    Movies. Yes. Outside food and factory-sealed beverages are allowed in coolers. All bags and coolers will be inspected at the gate.
  • What are the food and beverage options at the venue?
    Concerts: A variety of options are available, from snacks and drinks to full dinners. Beer and wine are available for purchase. Movies: Limited snack-style foods and beverages.
  • Am I able to upgrade my tickets for better seats?
    Yes, if tickets are available. On the night of the show only, bring your general admission ticket to the venue ticket booths.
  • What time does the venue open?
    Concerts: Gates open at 6 pm. Movies: Gates open at 6:30 pm.
  • When are the venue ticket booth hours?
    Concerts: Ticket booths are open from 4-8:30 pm on the day of the show only.
  • What time does the show start?
    Concerts: 8 pm. Movies: Dusk.
  • What time does the show end?
    All shows will end by 10 pm.
  • May I bring my child to the concerts?
    Yes. Children 2 and older must have a paid admission ticket. Children under 2 are admitted free for general seating. All ages must have a ticket for VIP seating.
  • Do you give fan mail/gift packages/messages to bands performing at your venue?
    No. We will not deliver fan mail, gift packages or messages to the artist.
  • Will you make a special announcement for a birthday, anniversary, etc.?
    No. We are not able to honor requests for special announcements.
  • What are the disabled parking accommodations?
    ADA parking is available in the paved lot located at 27th St. West. To access ADA parking, show your placard and parking staff will assist you. If ADA parking becomes full, you may drop off handicapped guests at the ADA gate in the paved lot; staff will then direct you to park in the dirt lot accessible at Rancho Vista Blvd./25th St. West.
  • What are the disabled seating accommodations?
    The Palmdale Amphitheater has festival-style seating in grassy areas. However, there are a number of concrete pads designed to accommodate wheelchairs. Staff will be happy to assist you.
  • Can I bring my camera?
    Professional cameras are not allowed at any time, unless the photographer has been approved in advance by both venue and artist.
  • How loud are the concerts?
    By City ordinance, concerts may not exceed 65 decibels (dB) at the property line of the Palmdale Amphitheater, which is comparable to the sound generated in a normal conversation. Sound levels are monitored by professional sound technicians and City staff throughout each concert to ensure compliance.
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38300 Sierra Highway, Palmdale, CA 93550 · 661/267-5100 · 661/267-5122 - fax

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