Frequently Asked Questions
- What should I bring?
To make your experience more enjoyable, we recommend a blanket or lawn chair. Evenings
may be cool, bring a light jacket.
- Are pets allowed?
No, please leave pets at home. Service animals for the disabled are allowed.
- Where do I park?
Parking is available in the lot adjacent to the venue which can be accessed at 25th
Street West. Parking is free.
- May I bring in outside food and beverage?
Concerts: No. Outside food, beverages and coolers are
not allowed in the venue, however each person can bring one factory-sealed
bottle of water. Food and beverages, including beer and wine, are available for
Movies. Yes. Outside food and factory-sealed beverages are allowed
in coolers. All bags and coolers will be inspected at the gate.
- What are the food and beverage options at the venue?
Concerts: A variety of options are available, from snacks and drinks
to full dinners. Beer and wine are available for purchase. Movies: Limited snack-style
foods and beverages.
- Am I able to upgrade my tickets for better seats?
Yes, if tickets are available. On the night of the show only, bring your general
admission ticket to the venue ticket booths.
- What time does the venue open?
Concerts: Gates open at 6 pm. Movies: Gates open
at 6:30 pm.
- When are the venue ticket booth hours?
Concerts: Ticket booths are open from 4-8:30 pm on the day of the
- What time does the show start?
Concerts: 8 pm. Movies: Dusk.
- What time does the show end?
All shows will end by 10 pm.
- May I bring my child to the concerts?
Yes. Children 2 and older must have a paid admission ticket. Children under 2 are
admitted free for general seating. All ages must have a ticket for VIP seating.
- Do you give fan mail/gift packages/messages to bands performing
at your venue?
No. We will not deliver fan mail, gift packages or messages to the artist.
- Will you make a special announcement for a birthday, anniversary,
No. We are not able to honor requests for special announcements.
- What are the disabled parking accommodations?
ADA parking is available in the paved lot located at 27th St. West. To access ADA
parking, show your placard and parking staff will assist you. If ADA parking becomes
full, you may drop off handicapped guests at the ADA gate in the paved lot; staff
will then direct you to park in the dirt lot accessible at Rancho Vista Blvd./25th
- What are the disabled seating accommodations?
The Palmdale Amphitheater has festival-style seating in grassy areas. However, there
are a number of concrete pads designed to accommodate wheelchairs. Staff will be
happy to assist you.
- Can I bring my camera?
Professional cameras are not allowed at any time, unless the photographer has been
approved in advance by both venue and artist.
- How loud are the concerts?
By City ordinance, concerts may not exceed 65 decibels (dB) at the property line
of the Palmdale Amphitheater, which is comparable to the sound generated in a normal
conversation. Sound levels are monitored by professional sound technicians and City
staff throughout each concert to ensure compliance.