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Online Application System FAQs

• Why did the City of Palmdale switch to a new online application system?
  Answer: The prior application system was not user-friendly for applicants, hiring managers or the human resources department. For example, if an applicant wanted to apply for two different positions two applications would need to be completed and turned in. The benefits of our new system include; saved applicant information for future use, e-mail notification, job interest cards, and the ability to view application status. These are just a few of the applicant benefits. There are also benefits to our hiring managers and human resources department including the ability to have a virtually paperless recruitment process.
  
  
• What if I do not have access to a computer or I do not know how to use a computer?
  Answer: Free computer access is available at the Palmdale City Library and the Human Resources department. Walk-in access is available to use one of ten computers at the Library and two computers at the Human Resources department. Applicants may also call in to schedule appointments.
  
  Reasonable Accommodation: If you need reasonable accommodation in completing the application, or in any other part of the application process, please contact the Human Resources department.
  
  Human Resources lobby:
  823 East Ave. Q-9, Suite B, Palmdale, CA 93550, (661) 267-5400
  
  Palmdale City Library:
  700 East Palmdale Blvd., Palmdale, CA 93550, (661) 267-5600
  
  
• What if I do not have an e-mail address?
  Answer: Free e-mail is available and easy to set up through providers such as Yahoo, Hotmail, Google (GMAIL), and EXCITE. The City of Palmdale does not endorse the use of any specific e-mail service. This information is provided as a courtesy.
  
  
• Can I create an application prior to applying for a job?
  Answer: Yes! Visit www.governmentjobs.com and create an applicant account for free. An instruction sheet can be found on the main jobs page.
  
  
• Can I submit a paper application?
  Answer: No, the City will no longer accept paper applications with the new system.